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  • Genesys BackendGenesys Backend
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  • #321

Closed
Open
Created Sep 10, 2018 by Matija Obreza@mobrezaOwner

SSL errors

I am trying to load data into Genesys Production Using Uploader tool. The data I am loading is the same as what I have finished loading in Sandbox.

I started to load data again this morning and getting “org.genesys2.client.oauth.GenesysApiException: Handshake message sequence violation, 11” errors. I have attached some error messages that I am getting from the uploader tool.

Production is running an older version of JRE and it seems that the new JRE you use for the uploader triggers https://bugs.openjdk.java.net/browse/JDK-8167680 on Production server.

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