The one place for your designs
To enable design management, you'll need to meet the requirements. If you need help, reach out to our support team for assistance.
Scheduled checking of Easy-SMTA accounts
When users make request for material on Genesys they are asked to register with Easy-SMTA and then click a link on Genesys that triggers another check if they have done the registration. When that check is successful, we send the request to the genebanks.
Users frequently forget to click the link and the request is then stuck.
Add a scheduled job (every 8 hours, only one run in entire cluster) that checks for Easy-SMTA accounts of incomplete requests younger than 1 month. If the account exists with Easy-SMTA, the request can be validated and sent to the genebanks.