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  • Genesys PGR
  • Genesys BackendGenesys Backend
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  • #4
Closed
Open
Created May 24, 2016 by Matija Obreza@mobrezaOwner

IRRI reports duplicate of a request received

"This looks like a duplicate of a request received two minutes before this one came, differing only in the validation code. Could you check whether the user submitted duplicate requests or something else happened to make Genesys submitted it twice. gmail hides everything after the validation key in the second message but not in the first, which is what makes me wonder if it is a genesys problem"

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